simardcasanova’s avatarsimardcasanova’s Twitter Archive—№ 7,163

      1. Me, asking a question to @1Password customer "service": - Hey, I have a question (but please, don't advocate for your subscription, I'm not interested) - Our subscription is good - Please, stop - Our subscription is good I honestly feel harrassed after this "exchange".
    1. …in reply to @simardcasanova
      Not that long ago, I had a really good opinion of @1Password. But they are so aggressive with their subscription while giving the impression of being ultra polite and caring about their customers' hapiness, it now just feels creepy.
  1. …in reply to @simardcasanova
    I was ready to buy a standalone licence for 1P7 Mac, but this experience with the customer "service" was so catastrophic I now consider using another app - like @EnpassApp or @bitwarden_app. Even if it'll worsen the security of my data.
    1. …in reply to @simardcasanova
      But I don't see the point of buying the (allegedly) most secure product if it means being harrassed all the while by the people who are supposed to help you.