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One of the rationale behind app subscriptions is to provide custom sync services with specific features. This catastrophic event for @dayoneapp proves the danger of this approach. Not every company can design a resilient and secure sync service from scratch. Syncing is hard. @dayoneapp/994707536275300352Permalink
Mood -5 🙁
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For privacy and data protection I trust @Apple, @Microsoft, @Dropbox or @Google. But can I trust @dayoneapp, or @TextExpander, or @1Password? (I’m OK with @1Password, but it took lengthy discussions and a great amount of research.)Permalink
Mood +5 🙂
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I am a @dayoneapp user, I use sync and honestly, I am questioning my choice since I learned what happened. Keeping journal data private should be the absolute goal of a company that built a journal service. Even if it only affected a small amount of users, the simple fact...Permalink
Mood -2 🙁
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...this breach happened is extremely worrisome. Because how many other reckless decisions were taken when @dayoneapp built their sync service? If I write a daily journal, I want to be sure my data will stay private regardless the sync crash or any event.Permalink
Mood -5 🙁
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You guys at @dayoneapp are amateurs, and I am now frightened to give the responsibility of such private data to amateurs. The breach of trust is possibly more severe than you think, because if affects more than the 106 accounts that were compromised.Permalink
Mood -4 🙁
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A side note is also: were are the new features promised during the switch to subscription? The full screen iPad editor isn’t fixed yet, IFTTT can’t play with encrypted journals, the audio stuff is still not there, now this catastrophic breach...Permalink
Mood -5 🙁
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Guys, what the hell are you doing with our money? I’m a Plus user, and I briefly considered going with Premium, but at this pace of new features it won’t happen (especially now you had this data breach).
Mood -6 🙁
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I am skeptical of subscriptions because they can be used by businesses to increase their margin at the detriment of their customers - aka people like me. I’ve been a vocal critic of @1Password but the more time goes, the more I see the insane amount of new features they had.Permalink
❤️ 1 Favorite
Mood -3 🙁
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To be more specific on that, considering the increasing amount of features they had, it seems to me they use the higher margin rate provided by subscription not to (only) increase profits, but also the product. And as a customer, I’m good with that.Permalink
Mood +6 🙂
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I still run on a 6-months trial, and I’m not sure I’ll go with the subscription at the end. *But* after like 2 years or more with their sync service, it feels they kept their word. And I appreciate this.Permalink
Mood +4 🙂
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Not every company that went with the subscription model can’t say the same, especially @TextExpander. Maybe the moral of this story is: wait before going with the subs version of a paid upfront app, just to be sure the company being it delivers what it promised.Permalink
Mood +1 🙂
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But you @dayoneapp, I’m not sure to see the color of those promised new features. Same for @TextExpander by the way, for single users I don’t see what the subscription added except higher prices.Permalink
Mood +1 🙂
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For now, I’ll investigate @dayoneapp competition and decide what’s my best option. Is there an export option in the Mac app? In case I go for a competitor. Oh, and I’m not pissed, nor angry. Just disappointed and tired, in a « I told you » way...Permalink
Mood 0